Pingendo Help Center

Help center confirm and activate link doesn't work


When I tried to sign up on, the account activation link timed out. I found a workaround, so I thought I would share it in hopes that it might help you troubleshoot.

The account activation link includes an IP address that doesn’t seem to work and doesn’t use SSL:

I replaced the IP address with, changed http to https, and then the link worked fine.

This may be preventing users from registering.


There’s a similar issue when you get an email from forum when a reply is posted.

Guessing forum needs updating to proper url for linking rather than an obsolete ip number.


Sorry guys, we are finally replacing this Discourse forum with a new one.
Hope everything will be fixed asap.


Just updated the Forum platform. Everything should works smoothly and faster now. Thank you